Holiday QSR is controlled chaos. The teams that survive it treat prep and communication as seriously as speed.
- Before doors open:
- Confirm station ownership and backup roles
- Walk restock paths for your counter or cart
- Know which items run out first after parades and fireworks
- During the rush:
- Call waits early and honestly
- Keep guest updates short and calm
- Protect one person on register from doing everything at once
After peak, note what broke — that debrief is how next year's rush gets easier.
What cart or counter gets slammed first at your park after nighttime shows?