Supervisor, Education

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What you get to do

As a Resident Camp & Group Camp Supervisor, you will play a key role in creating safe, engaging, and memorable camp experiences for participants of all ages. This year-round leadership position is responsible for the planning, development, promotion, and operation of SeaWorld's Group Camp programs throughout the year, as well as the supervision and management of Resident Camp programs during the summer.

During the summer Resident Camp season, you will reside on-site to provide leadership, supervision, and operational support for overnight camp programs, counselors, and campers. The ideal candidate is an enthusiastic, organized, and adaptable leader who enjoys mentoring employees, developing educational experiences, and creating a positive camp community.

Additionally, you will

• Oversee the year-round planning, preparation, implementation, and evaluation of Group Camp programs and summer Resident Camp offerings.
• Develop and maintain camp schedules, educational curriculum, activities, and special programming that provide engaging, age-appropriate experiences for campers.
• Coordinate Group Camp reservations, program logistics, staffing, and communication with group organizers to ensure successful camp experiences.
• Assist with recruiting, interviewing, hiring, onboarding, and training seasonal camp counselors and other assigned camp employees.
• Supervise, coach, and evaluate camp counselors, providing ongoing feedback, professional development, and performance documentation as appropriate.
• Reside on-site during the summer Resident Camp season to provide supervision, leadership, and operational support for overnight camp activities, counselors, and campers.
• Oversee Resident Camp dormitory operations, including camper supervision, evening activities, overnight procedures, staff assignments, and adherence to established safety and security protocols.
• Coordinate daily camp operations, including camper group assignments, staffing, educational activities, animal experiences, park attractions, meals, evening programming, and camper transitions.
• Establish and maintain a safe, welcoming, and inclusive camp environment by ensuring compliance with established supervision standards, safety procedures, and departmental policies.
• Maintain appropriate camper-to-counselor ratios and ensure consistent camper accountability, including attendance, check-in and check-out procedures, and authorized camper release.
• Serve as a primary point of contact for parents, guardians, and group organizers, addressing questions, behavioral concerns, injuries, and other program-related matters professionally and promptly.
• Support counselors in managing camper behavior through positive guidance, conflict resolution, and age-appropriate behavior management techniques.
• Respond appropriately to camper illnesses, injuries, emergencies, and unexpected operational challenges while following established reporting and communication procedures.
• Maintain year-round compliance with applicable American Camp Association (ACA) accreditation standards, ensuring camp policies, procedures, staff training, supervision practices, and program operations consistently meet established requirements.
• Maintain and regularly review ACA accreditation documentation, identify and address compliance gaps, implement necessary improvements, and assist with preparations for accreditation visits and ongoing reviews.
• Coordinate with Animal Care, Park Operations, Culinary, Security, and other departments to plan and facilitat