Crew Chief, Theatrical Services

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

Entertainment Crew Chief

What you get to do

• Work in a team environment and interact with others in a professional manner.
• Capable of consistently performing as a technical Crew Chief for shows and/or events.
• Design work (plots, drafting, installation, programming, etc) in area of expertise, as requested if required.
• Under the guidance of leadership, independently spearhead projects and lead teams toward accurate and timely results as needed/required, regardless of discipline.
• Create Standard Operating Procedures, Draft documents or process layouts that others may use for troubleshooting.
• Draft schematics or floor layouts of venues or events, as requested if required.
• Work with Production team, outside contractors and vendors during show or project installation, and rehearsals or event.
• Stay active on current technology within your specialty and seek out opportunities to share knowledge with other ambassadors.
• Train or oversee the training of techs on show or specific install/strike SOPs, or any other activity performed by Entertainment Technicians.
• Ability to handle multiple projects and tasks simultaneously Assist Stage Manager with overseeing technical personnel for shows/events install / rehearsals, and performances and provide assistance with technical expertise and support.
• Assist the Stage Manager and Theatrical Services team with completing venue/event maintenance and inspections of theatrical equipment, updating SOP’s and training instructions, troubleshooting technical issues and equipment.
• Communicate tech training, install/strike and crew coverage needs with primary schedulers of techs for show, venue, or Consumer Events crews.
• Communicate with Stage Managers / Theatrical Services Team and maintain daily log for show, events and venues of technical issues, concerns or deviations. Maintain all safety protocol and procedures and ensure necessary inspection forms are filled out on time and correctly and completely.
• Provide daily and/or weekly update(s) of status of technical issues, concerns, training for the show/event and venue. Provide feedback to techs on technical performance and technical issues to Stage Manager/Show Manager.
• Work in coordination with the show production/management team of Stage Managers, Show Performance Captains/Trainers. Review live and taped shows for performance feedback, especially relating to technical elements and tech tracks (where applicable)
• Provide technical support and service for all departmental needs and perform other functions as directed by management for the good of the Department and Park.

What it takes to succeed

• Must be a current Busch Gardens Tampa, FL Full Time Entertainment Technician.
• A minimum of 3 years’ experience in a theme park/theatrical/event environment with specific training, functional operation/implementation and repair preferred in at least three of the following areas: Lighting, Staging, Video, Audio, Equipment Repair (moving lights, pumps, motors, fixtures, pneumatics), Rigging, Carpentry, Scenic Artistry, Logistics as a technician. *Knowledge of technical theater, including but not limited to: theatrical rigging, theater safety, audio and lighting systems, special effects, video, theatrical scenery and drapery, set decorating, scenic and prop construction, maintenance and repair. Timeline of experience must be detailed on resume to be considered for this position.
• BA in Technical Theatre, Theatre Arts, or equivalent professional experience preferred.
• Able to lead and oversee the work of other Entertainment technicians for builds, prep, installs, strikes, operation, main