Senior Analyst, Business Intelligence & Insights

JOB SUMMARY

The Sr Analyst, Business Intelligence & Insights is a key member of the Pricing Experimentation and Business Intelligence team within Global Revenue Science. Reporting to the Sr Manager, Business Intelligence, this role develops reporting, dashboards, and analysis that improve visibility into pricing and revenue performance across Universal Destinations & Experiences.

The Sr Analyst transforms complex data into clear business insights by building scalable BI solutions, monitoring key performance indicators, identifying revenue opportunities and risks, and supporting recurring and ad hoc decision needs. This position partners with pricing strategy, revenue management, finance, data science, data engineering, digital product, technology, and business stakeholders. Success requires strong technical skills, analytical curiosity, attention to detail, and the ability to communicate findings clearly to both technical and non-technical audiences.

MAJOR

RESPONSIBILITIES

Business Intelligence Development and Reporting

• Design, and build Power Bi dashboards, scorecards, and recurring reporting that support Global Pricing and Revenue Management.

• Develop efficient data models, queries, measures, and visualizations that provide reliable and intuitive self-service insights.

• Automate manual reporting processes and improve the speed, scalability, and consistency of recurring deliverables.

• Document metric definitions, business rules, data sources, and reporting processes to support adoption and long-term maintainability.

Pricing and Performance Analytics

• Analyze pricing and revenue performance, including demand, conversion, average price, product mix, booking pace, and other key business drivers.

• Identify performance gaps, emerging trends, and revenue opportunities, and translate findings into clear recommendations for pricing and business partners.

• Produce recurring performance readouts and ad hoc analyses that explain what changed, why it changed, and the actions stakeholders should consider.

• Validate data and reconcile results across sources to ensure analyses are accurate, consistent, and decision-ready.

Reporting Maintenance and Optimization

• Maintain and enhance existing Power BI dashboards, scorecards, and recurring reports to ensure ongoing reliability, usability, and alignment with Global Pricing and Revenue Management needs.

• Organize and maintain a centralized reporting and dashboard repository so stakeholders can easily identify and access relevant, current reporting.

• Monitor reporting usage and stakeholder needs to identify opportunities to streamline, consolidate, or retire outdated or underused reports and dashboards.

Stakeholder Partnership and Continuous Improvement

• Partner with pricing, finance, technology, digital product, data science, data engineering, and business teams to understand needs and deliver practical analytical solutions.

• Manage assigned projects and priorities independently, communicate risks and dependencies, and deliver high-quality work within established timelines.

• Recommend improvements to data quality, reporting processes, analytical standards, and stakeholder self-service capabilities.

• Share analytical best practices and provide informal guidance to peers and junior team members as appropriate.

• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.

• Performs other duties as assigned.

QUALIFICATIONS

Category Required Knowledge, Skills & Abilities Technical Expertise

• Hands-on proficiency with SQL and business intelligence tools such as Power BI, Tableau, or Looker, including dashboard development, data visualization, and reporting automation.

• Experience working with large datasets and cloud data platforms such as Snowflake, Databricks, or comparable environments; familiarity with Python is a plus.

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