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Senior Product Manager
Job Posting Title
Senior Product Manager
Req ID
10162033
Job Description
At Disney Experiences Technology, our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business, as well as other initiatives including the My Disney Experience app.
As Senior Product Management, you will own the end-to-end product delivery lifecycle for Disney PhotoPass: Disney Cruise Line (DCL) initiatives putting you at the forefront of innovation, creating magical experiences through cutting-edge technology onboard the DCL fleet. You'll have the unique opportunity to apply advanced photo imaging, video, and machine learning technologies to bring joy to millions of families worldwide. This role will drive the integration of advanced analytics, artificial intelligence, and computer vision technologies into our products, transforming how our guests capture and experience their Disney vacation memories. The ideal candidate is a proactive self-starter with expertise in creating and executing product vision at the intersection of cruise shipboard/shoreside systems and cutting-edge media technology.
This role reports to Manager, Product Management and works collaboratively with cross-functional teams including product managers, engineers, designers, and business stakeholders
Key
Responsibilities
Product Strategy & Vision
• Own the product strategy and vision for the Disney Cruise Line PhotoPass technology ecosystem, with near-term focus on modernizing the onboard photo platform and long-term focus on scalable digital-first growth.
• Lead the strategic transition from legacy print-based onboard photography technology to a modern digital commerce, fulfillment, association, storage, and guest-access platform.
• Define the future-state product model for DCL PhotoPass, ensuring the platform supports onboard operations, shoreside business needs, guest satisfaction, revenue growth, and future fleet expansion.
• Partner with PhotoPass technology teams to adapt, extend, and implement existing digital-first PhotoPass capabilities for the unique needs of Disney Cruise Line.
• Identify and prioritize strategic opportunities that improve guest experience, operational efficiency, revenue capture, platform scalability, and alignment with Disney’s broader digital ecosystem.
• Guide modernization away from layered legacy technology and toward clean, maintainable, platform-aligned architecture that reduces operational friction and long-term support burden.
• Serve as the accountable product leader for the long-term health, evolution, and business value of the DCL PhotoPass technology stack beyond the initial modernization project.
Product Development & Delivery
• Translate business objectives, guest-experience needs, onboard operational requirements, and technical platform constraints into actionable product requirements, user stories, acceptance criteria, and delivery plans.
• Own product discovery and requirements definition for DCL PhotoPass features, including gallery improvements, digital download experiences, commerce enhancements, mobile app integrations, entitlement improvements, and operational tooling.
• Drive backlog health, prioritization, dependency management, release planning, and delivery readiness across modernization, sustainment, and enhancement workstreams.
• Partner closely with engineering, architecture, QA, design, operations, vendors, shipboard teams, shoreside DCL leadership, and PhotoPass business stakeholders to deliver modernization milestones.
• Collaborate with QA, Guest Quality Engineering, shipboard testing teams, and release
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