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Manager Security

Universal Studios Universal Studios Hollywood — Universal City, CA Universal Parks & Resorts

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

,Job Description

As part of the Security Operations Team, this position plays a key role in helping maintain a safe, secure and welcoming environment across CityWalk and Universal Studios Hollywood by planning, organizing and directing crime prevention operations throughout our iconic Theme Park destination.

  • Promptly resolve security issues that involve entities associated with Universal Studios Hollywood (USH) and CityWalk.
  • Conduct detailed analysis of Security incident/crime statistics, prepare statistical reports, conduct presentations to management and recommend appropriate Security deployment and tactics based on analysis.
  • Coordinate with contract security to ensure continuity of the security function and compliance with USH policy and procedures.
  • Liaise with the Los Angeles County Sheriff's Dept. and other law enforcement agencies.
  • Liaise with other NBCU and USH departments to provide timely notifications and conduct a variety of investigations.
  • Conduct detailed analysis of requests for security and law enforcement intervention, providing assistance and expertise.
  • Conduct periodic audits of security operations insuring the continual pursuit of efficiency, productivity and quality customer services.
  • Demonstrate the ability to maintain one's composure while handling multiple tasks simultaneously in a high-pressure, ever-changing, environment.
  • Prepare operational and situational reports to assist in security deployment planning and risk mitigation.
  • Provide complete, timely and accurate notification and documentation of incidents using company tracking systems.

,Qualifications

Basic

Requirements

  • 10+ years' experience in a number of increasingly responsible positions in law enforcement or a related applicable security profession.
  • Proven organizational, written and verbal communications skills effective at all levels of the organization.
  • Availability and willingness to work Nights, Weekends and Holidays dictated by business needs.
  • Availability and willingness to adjust schedule and cover special events and shift with short notice.

Desired Characteristics

  • BA/BS Degree preferred.
  • Previous media/entertainment experience.
  • Previous experience in a corporate security environment.
  • Certified law enforcement or security trainer (such as POST certification).
  • Demonstrate a working knowledge of a variety of security technology systems.
  • Familiarity with alarm monitoring and physical security systems.
  • Proficient with MS Office Programs (Wor

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