Supervisor, Visual Merchandiser

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

What you get to do

As a Supervisor, Visual Merchandiser, you will oversee the planning, execution, and maintenance of visual merchandising presentations across assigned park retail locations. You will lead and develop the visual merchandising team while partnering with store leadership, Merchandise, Marketing, and other internal teams to ensure presentations support brand standards, seasonal initiatives, promotional campaigns, and business priorities. You will also:

• Supervise, coach, schedule, and develop Visual Merchandising Ambassadors, including the Senior Visual Merchandiser.
• Assign daily and project-based workloads and monitor progress to ensure projects are completed accurately and on schedule.
• Support visual merchandising planning and execution for new products, seasonal transitions, special events, promotions, and new retail locations.
• Ensure visual presentations, merchandise sets, signage, fixtures, props, and displays are implemented consistently with corporate standards and approved creative direction.
• Review and approve visual merchandising work for quality, accuracy, brand consistency, safety, and operational readiness.
• Update merchandise presentations based on product availability, sales performance, inventory levels, and business needs.
• Conduct regular store walks with Merchandise leadership to evaluate visual standards, identify opportunities, and establish priorities.
• Oversee the installation, maintenance, removal, storage, and disposal of visual merchandising materials, displays, fixtures, and related assets.
• Coordinate visual merchandising project timelines, installation schedules, labor needs, and required materials.
• Partner with store leadership and inventory teams to ensure sufficient product is available to support planned displays and merchandise presentations.
• Assist with the development and implementation of planograms, floor sets, window displays, promotional layouts, and product activations.
• Maintain organized visual merchandising workspaces, storage areas, tools, supplies, fixtures, and display components.
• Coordinate and monitor work orders related to fixtures, lighting, signage, displays, and other visual merchandising needs.
• Identify damaged, outdated, or inconsistent visual elements and ensure timely repair, replacement, or removal.
• Support the execution of capital projects, store renovations, new location openings, and major merchandise installations.
• Coordinate with internal departments and external vendors regarding signage, fixtures, props, fabrication, printing, and installation needs.
• Monitor project expenses, supply usage, and visual merchandising resources in partnership with Merchandise leadership.
• Ensure all visual merchandising work is completed in accordance with company safety policies and applicable operational requirements.
• Maintain scheduling and timekeeping records for assigned Ambassadors.
• Provide ongoing training, feedback, coaching, and performance documentation for direct reports.
• Respond to changing business priorities and provide visual merchandising support to additional locations or areas as needed.
• Perform other duties and special projects as assigned.

What it takes to succeed

• Must be at least 18 years old.
• High school diploma or GED required; associate or bachelor’s degree in visual merchandising, retail management, design, marketing, or a related field preferred.
• Minimum of two years of visual merchandising, retail presentation, store design, or related experience.
• Previous leadership or supervisory experience preferred.
• Experience developing and executing merchandise