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Generalist, Talent & Culture

Universal Studios Universal Studios Hollywood — Universal City, CA Universal Parks & Resorts

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

,Job Description

Job Summary

Provides HR counsel and support to Supervisors/Managers and hourly Team Members, with heavy emphasis on maintaining positive employee relations. Supports the execution of Talent & Culture (T&C) activities related to reporting, communication, analysis, placement, and training for assigned client group(s). Serves as a liaison with other T&C departments including Talent Acquisition, Talent Development, Organizational Development, Payroll, Benefits, Team Member Central, Compensation and Labor Relations to manage and resolve issues as well as assist with T&C process coordination. Represents self as ‘face of T&C’ to Team Members in operational areas.

  • Consults with managers and supervisors regarding Team Member discipline and performance issues. Investigates workplace situations, including claims of harassment, discrimination, and policy violations. Supports decision making related to terminations and other forms of discipline. Ensures that corrective Team Member coaching and counseling are handled in a fair and consistent manner
  • Provides support to Team Members by interacting and communicating with guests and Team Members in the parks, visiting break rooms and Lead offices to promote positive relations and seek out potential issues.
  • Provide advice to managers and supervisors regarding employee relations and performance issues. Review and approve performance reviews, employee counseling, performance plans and other disciplinary actions. Ensure that corrective Team Member coaching and counseling is handled in a fair and consistent manner by leaders.
  • Partner with Labor Relations to ensure compliance with collective bargaining agreements and to assist in resolving grievances.
  • Attends a variety of special project, operational and HR staff meetings.
  • Provides advice and consultation for front-line hourly Team Members regarding benefits, payroll questions, policy interpretations, and EAP issues. Provides direction for internal transfer and career path direction including on-boarding plans, Intern programs, seasonal supervisor offers, and related follow-up paperwork
  • Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
  • Perform other duties as assigned.

SUPERVISORY RESPONSIBILITY

• Individual Contributor

,Qualifications

To perform this job successfully, an individual must be able to perform each essential duty

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