Supervisor, Licensing Superserve

Job Posting Title

Supervisor, Licensing Superserve

Req ID

10161332

Job Description

BUILD SOMETHING BIGGER THAN YOURSELF

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

How will you contribute to our magical experience?

The Supervisor, Licensing Superserve will be responsible for managing a portfolio of licensed businesses across Apparel, Footwear, Accessories and Home categories in Mexico. This role will drive business growth through the development and strengthening of some of our key direct-to-retail agreements, ensuring the successful execution of product strategies aligned with franchise priorities and market opportunities.

The ideal candidate combines strong commercial skills, retail expertise, product development experience and a deep understanding of the Mexican consumer and retail landscape.

The Supervisor, Licensing Superserve will be responsible for:

• Manage and grow the Softlines business across Apparel, Footwear, and Home categories.
• Develop and execute category growth plans aligned with business objectives, consumer needs and franchise strategies.
• Identify new product opportunities, drive innovation and expand distribution.
• Monitor and analyze sales performance, retail trends, consumer insights and competitive activity to identify risks and opportunities.
• Lead regular business reviews with partners, including performance tracking, forecasts and action plans. Track and report key business KPIs including retail sales, royalty revenue, distribution, market share and franchise performance.
• Drive product development discussions, ensuring assortments meet brand standards, consumer needs and retailer expectations.
• Support retail sell-in initiatives.
• Collaborate closely with Creative, Product Design, Marketing, Brand Commercialization and other account managers to deliver integrated business plans.
• Ensure timely execution of approved product launches and seasonal initiatives.
• Maintain a strong understanding of the Mexican retail environment and evolving consumer trends.

What we need from you to be part of this story

• Minimum 4 years of experience in retail, merchandising or category management.
• Degree in Business Administration, Retail Management, Fashion Merchandising or related field.

• Advanced level in English.
• Knowledge of the Mexican retail landscape, including department stores, specialty retailers, value channels and e-commerce.
• Strong negotiation, partnering, and cross-functional collaboration skills.
• Proven understanding of product development processes and line planning.
• Strong analytical and data-driven decision-making skills, with experience managing sales performance, forecasts, business KPIs, conducting business reviews, and developing action plans based on results.
• Strong project management and organizational skills.
• Strong presentation and storytelling skills, with the ability to effectively communicate business performance, opportunities, and strategic recommendations to internal leadership, licensees, and retail partners.

• Experience working with licensed consumer products or branded merchandise and developing licensed product lines within Apparel, Footwear, Accessories, or Home categories is a plus.

​Additional Information

At Disney, we